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Hub2
Meet The Needs Of Modern Consumers

Put Your Customers At The Heart Of Your Automotive Service Operations

Provide customers with more flexibility by centralizing operations, streamlining workflows, and managing jobs, estimates, and parts.

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Centralize Operations & Digitize Your Customer Journey

Manage jobs, technicians, parts, and customers centrally and replace inefficient, paper-based processes with a unique experience that will wow your customers.

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Give Your Customers The Transparency They Crave

Show your customers what’s happening to their vehicle at every stage by surfacing costs and giving them control of their experience.

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Streamline Internal Processes & Service Delivery

Empower your technicians with the right tools so they complete jobs compliantly and delight customers while you retain your best talent.

What’s Included With Avayler Hub

Explore Avayler’s Shop Management Features

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Customer Portal

Allow customers to effortlessly manage their job and estimate history, make changes to their appointments, and receive alerts when their technician is en route. The portal integrates with standard CRMs, finance systems, and customer survey providers.

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Dynamic Pricing & Job Scheduling

Automatically generate time slots on your eCommerce website based on availability and demand. Adjust prices to maximize your margin on every job and optimize your technicians’ schedules based on availability, location, and skillsets.

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Job Management

Maximize efficiency by optimizing daily job schedules, utilizing service location assets effectively, creating orders with multiple sequenced jobs, and defining parameters for auto-assigning quality control tasks to jobs.

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Parts Management

Seamlessly integrate with preferred parts providers, electronically order parts from job cards, efficiently manage jobs and estimates, access real-time stock levels, and track stock lifecycle while maintaining accurate records of parts costs per job.

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Order Management

Effortlessly handle customer orders, estimates, and discount codes, manage complex stock orders for multiple service locations, and receive online orders through eCommerce with source-specific markings.

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Customer App

Empower customers to take control of their job requests with a customizable Customer App. They can view order and job history, track current jobs and work in progress, and conveniently accept or decline work requests.

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Technician App

Enable technicians to access their jobs via a handheld device. Establish workflows for task-level job records, conduct quick, detailed inspections with color-coded statuses, notes, and pictures, maintain compliance with a full audit trail.

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Reporting Functionality

Access insightful customer data for use in data visualization tools, identify opportunities to improve processes and workflows, and gain a holistic view of your mobile operations with Operational Reporting Dashboards.

And That’s Not All

Explore Our Other Products

Why Avayler?

Our Software Delivers Results

TirePros, a U.S. automotive franchise, recognized the need for a cutting-edge mobile software solution to meet evolving consumer demands. After an extensive search, the team partnered with Avayler to transform their operations.

  • Avayler's proven track record of success reassured TirePros that they were making the right choice.
  • The seamless integration capabilities with TirePro's POS and eCommerce solution were a crucial factor in the decision-making process.
  • With an integrated digital ecosystem, TirePros is able to meet the evolving needs of its customers while differentiating itself from the competition.
Results
Don’t Just Take Our Word For It

Meet Some Of Our Clients

Avayler helps some of the world's largest automotive service businesses meet customers’ expectations, run seamless operations, reduce costs, and increase profits.

“At ATU, our aim is to differentiate our business in the automotive repair market. This means finding new ways to service our customers at times and places that suit them, outside of our physical workshops. Avayler Mobile was a perfect fit for this ambition, and we saw synergy with Halfords and Avayler from both a business strategy and technology perspective.”

Lars Heynes
LARS HEYNES

CTO, ATU

"Online tire buying and mobile service delivery is so much more nuanced than just opening the doors and expecting customers to come to you. When your installation process is on wheels, controlling variables requires dedicated software support. One of the key tools, certainly from a mobile point of view, to get to where TireBuyer wants to go, is the Avayler platform."

Mike Welch
MIKE WELCH

CEO, Tirebuyer

“As the trend toward mobile tire installation continues to grow, ATD is looking forward to accelerating access to best-in-class technology for our customers that are interested in entering the mobile tire installation business. We’re excited to partner with Avayler to bring this offering to our tire retailers.”

STUART SCHUETTE
STUART SCHUETTE

President & CEO, ATD

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Tool Up Your Automotive Service Business With Avayler’s Omnichannel Solution

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